Privacy Policy and Personal Data Processing

1. Data Controller

NC Luxury Entertainment S.A.S.
NIT: 900999022
Domicilio: Medellín, Colombia
Correo: info@encreativelab.com

2. Legal Framework

This policy is governed by:

  • Law 1581 of 2012

  • Decree 1377 of 2013

  • Complementary regulations on personal data protection in Colombia

3. Data We Collect

Through web forms and digital channels, we may collect:

  • Name

  • Email address

  • Phone number

  • Information related to your project, brand or business

Through technological tools, we may also collect:

  • IP address

  • Browsing data

  • Cookies and similar technologies

4. Purpose of Data Processing

Personal data will be used for:

  • Commercial contact

  • Sending proposals and quotations

  • Scheduling meetings

  • Follow-up on commercial processes

  • Digital behavior analysis

  • Optimization of campaigns and strategies

NC Luxury Entertainment S.A.S. does not sell databases or share information with third parties for purposes other than service provision or technical analysis.

5. International Data Transfer

The data subject expressly authorizes the transfer and/or transmission of personal data to third parties located outside Colombia when necessary for service provision.

This includes the use of technological tools and platforms such as Google, Meta, or other digital service providers.

6. Data Subject Rights

The data subject has the right to:

  • Access their personal data

  • Know, update and rectify their information

  • Request deletion of their data

  • Revoke the granted authorization

  • File complaints before the Superintendence of Industry and Commerce (SIC)

To exercise these rights, requests can be sent to:
info@encreativelab.com

7. Data Retention

Personal data will be stored for as long as necessary to fulfill the purposes of processing, while a commercial relationship or legitimate interest exists, or until the data subject requests its deletion.